Pilates Terms and Conditions
NEED TO CANCEL?
You’ll need to notify us at least 8 hours prior to the commencement of the class. Cancellations made within 8 hours will incur the full of the cost of the class. This will be refunded if we can fill that spot from the waitlist.
CLASS FULL, BUT YOU’RE KEEN FOR A SPOT?
Just add yourself to the waitlist! If you’re first on the waitlist, you’re almost guaranteed to get a sport when it becomes available. You’ll be notified via SMS so just simply reply Y or N to confirm or cancel the request.
Once you have been automatically confirmed in the class from the waitlist, the 8 hour cancellation policy will apply in the case you can’t make it.
IT’S EASY TO UPDATE YOUR BOOKING
To cancel a class booking or waitlist you will need to unreserve the class online. This is by far the quickest and easiest way to cancel.
If you would like to reserve a long-term place in a class, you can do so by phoning the clinic or speaking to reception in person. You can maintain your spot on the long-term list by attending at least 80% of your booked classes over a rolling 3-month period. If you happen to drop below 80% attendance, we will notify you to let you know you may lose your long-term spot.
GOING AWAY ON HOLIDAYS?
The long-term booking rule will apply. If it looks like your holiday will drop you below the 80% attendance rate then you may lose your long-term spot. All the more reason to make it to every class to build your strength and fitness before you leave!
I acknowledge that Clinical Physiotherapy is not responsible for any theft or damage of my personal property.
This waiver and release of liability includes, without limitation, all injuries which may occur, as a result of; (a) my use of all amenities and equipment in the facility and my participation in any activity, class, program or instruction, (b) the sudden and unforeseen malfunctioning of any equipment, (c) slipping and /or falling while in the premises*.
Looking for a St Ives Pilates class? View our Timetable below.
To view the timetable please visit mindbody at https://www.mindbodyonline.com/explore/locations/clinical-physio-st-ives
What to bring?
- Drinking Bottle and towel.
- Grip Socks. We have a wide range of Move Active Grip Socks to purchase at the clinic if you don’t have any.
- You may bring your own mat, however, we will supply mats for those that don’t have one.